Building a Data-Fluent Organizational Culture
Data is the new business language, forever transforming organizational models and customer relationships. What’s more, fueling leading 21st century organizations are robust datasets, generating actionable insights toward product innovation, optimal customer experiences, and enriched brand loyalty. Nonetheless, a meager 1% of customer data is analyzed by organizations, revealing a major insights-to-action gap.
To simply be a purveyor of data is not enough. Customer Insights, the lifeblood of every data-driven enterprise, must be prioritized from the top-down to optimize customer interactions across all touchpoints, effectively communicate internally, and ultimately make executive decisions driving hardline ROI.
In its 5th iteration, the Customer Insight & Analytics Summit returns with fresh, collective perspectives to steer your organization towards data fluency. Capitalizing on the analytics maturity curve, for the first time ever it will feature “Birds of a Feather” track sessions, separating early versus advanced maturity change leaders.
Featured Speakers for 2016:
Former Senior Director
Chief Data And Analytics Officer
Partner and Principal
Ernst & Young
Chief Data Enthusiast & Vice President, Strategic Partnerships
Staff BI/Data Analytics Engineer
Chief of Analytics & Business Insight
Principal CX Transformation Consultant
Vice President of Global Reporting and Analytics
Sony Pictures Entertainment
General Manager and Global Business Head
Head of Consumer Insights
Director and Practice Head- Analytics - Digital Transformation and Enterpri
Happiest Minds Technologies
Chief Analytics Officer, Business Intelligence
New York Community Bank
SVP - Digital Transformation & Enterprise Solutions Business
Happiest Minds Technologies
Head of Enterprise Information Management
Vice President, Customer & Market Insights
Vice President, Research Director
International Institute for Analytics
Vice President of Data Analytics
Stanley Black and Decker
Senior Director of Analytics Services
Director of Analytics & A/B Testing
Director of Customer Insight Center of Excellence, Strategy and Analytics
Lead Data Steward
Enterprise Director of Data Analytics
National Leader, Decision Science
Toyota Financial Services
Trending Content from the Resource Library
Take a look at the Market Snapshot that will help connect and hear from our Data Insight Leaders who also face the same challenges in their own organizations.
Take a look at an exclusive inside look with Andrea Lopus Cardozo, Pandora's Head of Consumer Insights where she opens up about Pandora’s customer-centric business model.
Inspire the CULTURE SHIFT necessary to achieve analytical inquisitiveness, agility and overall customer-centricity
Benchmark your customer analytics maturity against other organizations with featured
Identify the key players to champion your path to data fluency
Uncover tactical steps you can take in breaking down your organization's data silos
Build strategies toward bridging your customer insights into action
Navigate the burgeoning customer analytics ecosystem with the latest technologies during our networking demonstration drives!
"I felt that the conference gave cutting edge information in the area of transporter understanding."